We are looking for a skilled Waiter or Waitress to join out team at Edna’s at Holiday Valley

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you can perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities

• Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)
• Prepare tables by setting up linens, silverware, and glasses.
• Inform customers about the day’s specials.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using POS ordering software, order slips or by memorization.
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Communicate order details to the Kitchen Staff
• Serve food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Arrange table settings and maintain a tidy dining area.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.

Requirements and skills

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts.
• High school diploma: food safety training is a plus

Job Types: Full-time, Part-time

Pay: $10.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant experience: 1 year (Required)

Work Location: In person